FAQs

Registration

    • Do I need to register before placing an order?
      • You do not need to register before placing an order. You may register as soon as you have finished shopping, or check out as a Guest. Our registration process is fast, free, and will save you time for future purchases. Click here to register. 
    • Why should I become a registered user?
        • You will not be required to re-enter your shipping or billing addresses every time you order online. Whenever you place an order, it will be delivered to the registered address on file, unless you direct us otherwise.
        • You can browse, shop and, if necessary, complete your order at a later time. We'll keep track of the items you've already put in your shopping bag so that when you come back later, you will not have to re-select the items again. Note that placing items to your shopping bag for purchase at a later time does not guarantee item availability.
    • How do I change my account information?
        • As soon as you sign in to your account with your email address and password, it will direct you to your account overview to update/edit your account information.

Ordering

    • Is my privacy and personal information secure on your site?
        • Shopping on our site is safe and secure. Please click here to view the full details on how we protect your privacy and personal information.
    • Do you restock items that are sold out?
        • Unfortunately, we do not restock most of our items. Please visit our Fresh In Stock section to see what popular items we brought back to our online store. You may also contact your local store to check availability. Both our stores and Customer Service Team will need an item number/product code to confirm availability
    • Can I modify or cancel my order?
        • Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after you have placed it with us.

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